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FORMACIÓN AVANZADA DE TELEOPERADORES - EOCE

Inicio
Cursos
Teleoperador
FORMACIÓN AVANZADA DE TELEOPERADORES

FORMACIÓN AVANZADA DE TELEOPERADORES

Profesor

Formadores

Categorías

Teleoperador

€780.00

Call center operators at work

Visión general
Currículum

Formación mas global para teleoperaadores que quieran profesionalizarse en este oficio

Duración: 60 Horas
Fecha Inicio: –
Fecha Fin: –
Lugar Impartición:

Descuentos:
Para desempleados: 20%

Características

Lecturas 7
Cuestionarios 0
Duración 60 horas
Nivel de habilidad Todos los niveles
Idioma Inglés
Estudiantes 0
Evaluación Si

Currículum

7 Sections
7 Lessons
60 Hours

Expand all sectionsCollapse all sections

Módulo 1: Conocimiento del producto
1
- 2.1
  Características
  30 Minutes
Módulo 2: Habilidades comunicativas
1
- 3.1
  Habilidades Comunicativas
  30 Minutes
Módulo 3: Manejo de soportes informáticos
1
- 4.1
  Soportes informáticos
  30 Minutes
Módulo 4: Conocimiento Legal LPD
1
- 5.1
  Módulo 4: Conocimiento Legal LPD
Módulo 5: Fases y etapa de la venta
1
- 6.1
  Módulo 5: Fases y etapa de la venta
Módulo 6: Cierre y servicio pos venta
1
- 7.1
  Módulo 6: Cierre y servicio pos venta
Modalidad formativa y actividades de la formación
1
- 8.1
  Modalidades
  30 Minutes